The New York City Criminal Justice Agency (CJA) is a not-for-profit service and research organization that operates in partnership with the New York City Mayor’s Office of Criminal Justice. CJA is the City’s main pretrial services agency, combining operations, pilot projects, and research under one roof. CJA utilizes procedural justice practices to provide pretrial services to over 100,000 people arrested annually in New York City. Information collected about these arrestees and subsequent case processing is maintained in the agency’s internal and externally shared database systems, which are used to conduct descriptive and evaluation research on arrestee characteristics, case processing, and court outcomes, and on issues and potential reforms to criminal justice policy in New York City. CJA’s client-facing programs operate in the criminal courts and detention facilities 24 hours a day, seven days a week, within the 5 boroughs of NYC. Citywide, CJA employs over 300 mission-focused and support staff.